Privacy Policy
This Policy describes how ICTMG, the Institute of Science and Technology of Minas Gerais, collects, maintains, shares, and uses your personal data on its online course portal, as well as the rights you possess under applicable laws, especially Law No. 13.709/2018 ("General Law on the Protection of Personal Data").
We are committed to acting with integrity and ethics in all our activities, including the collection and processing of personal data of our students, employees, and other stakeholders.
The privacy of the data subject is of utmost importance, which is why we seek appropriate measures to preserve it.
Your acceptance of our Policy will be considered from the moment you access our platform, agree to register for any of our services, or provide your data to establish a relationship (commercial, academic, or employment) with our Institution, participate in campaigns, events, research, among others.
We emphasize that if you do not agree to provide us with the personal data necessary for the execution of the activities mentioned above or with the provisions of this Policy, you must discontinue access to and/or processing of your registration. However, the absence of registration and the failure to provide your data may, in some cases, prevent the provision of services or the execution of the desired activity.
WHAT PERSONAL DATA DO WE COLLECT?
We collect the information necessary to fulfill our educational mission and for you to benefit from the educational activities offered by us.
You will often see the term "personal data" described in this Policy. This term refers to all information related to you that can identify you, such as: name, email, telephone, mailing address, browsing data, location, payment method, and other data that you choose to provide.
Please note that we are not responsible for the accuracy and updating of the information you provide. Therefore, be careful when sending us any personal data or documents.
We also collect personal data automatically when you use the ICTMG website or other platforms, such as cookies and other information described in the specific bar available on the website.
When necessary, we collect your image, that of your legal guardian, family members, or third parties as visitors, as applicable.
FOR WHAT PURPOSES DO WE USE THE COLLECTED PERSONAL DATA?
Your personal data is used by us for various purposes, mainly regarding contract execution, compliance with legal/regulatory obligations, regular exercise of rights, legitimate interest, and consent.
YOUR DATA IS COLLECTED TO ENABLE:
The formalization of the contracting of our services, including the specifics of commercial agreements;
Proper registration in the systems and platforms used for the provision of contracted services;
The processing of payments;
The offering of services, promotions, and special conditions that may be of interest to you and customization of advertising actions;
Continuous improvement of our services through research, analysis, and innovation activities;
Appropriate communication regarding clarification of doubts and technical support;
Sending relevant information such as information about the academic calendar, internal events, alerts about deadlines or relevant risks, among others;
Compliance with legal, judicial, regulatory, or administrative determinations and official requests from competent authorities;
Monitoring usage activities and trends, as well as measuring the level of interaction and engagement with our services.
HOW LONG DO WE STORE THIS PERSONAL DATA?
We keep your personal data for the necessary period or when, for legal reasons, we are obliged to do so.
The storage period will vary, such as in compliance with a legal obligation, to fulfill a request made by you, or even our legitimate interest as a company in the education sector.
We also emphasize that if the deletion or anonymization of personal data is requested, this will only be possible for data whose storage is not required by law or regulatory authority.
We warn that, by legal force, even in the case of deletion, we must retain the personal data you provide for the period established by Federal, State or Municipal Legislation or specific legislation in the field of Education.
WHEN PERSONAL DATA IS SHARED WITH THIRD PARTIES.
We share your information only with authorized partners and suppliers to fulfill the purposes stated in this Policy.
The processing of your personal data by authorized partners and suppliers is subject to specific contractual rules, imposing responsibilities so that the activities they carry out comply with the General Data Protection Law.
WE MAY SHARE YOUR PERSONAL DATA WITH:
Government Agencies and Authorities: To comply with legal and regulatory requirements or obligations, inspections and evaluations, granting scholarships and student financing, among others. Or to defend the Group's rights in judicial or administrative proceedings;
Partner Centers: To complete enrollments and provide the contracted educational services;
Financial Institutions, Payment Providers, Payment Integrators, and Credit Card Companies: To process payments related to educational and administrative services purchased;
Service providers that process personal data on behalf of ICTMG in order to perform certain functions related to their activities, such as, but not limited to:
Collections and negotiation of existing financial debts;
Marketing and communication actions (advertisements, email marketing, telemarketing, and measurement of the reach of our services and communication actions);
Cloud services for our platform and systems and hosting of services and content;
External audit, to identify and prevent vulnerabilities related to illicit, fraudulent, or suspicious activities.
We may also share your information to comply with legal obligations, public policies, emergency response, or when required by a competent authority.
Under no circumstances does ICTMG license, sell, or transfer personal data to any third party for profit or in any manner contrary to this Policy.
HOW WE GUARANTEE THE SECURITY OF YOUR PERSONAL DATA.
The security of your personal data is one of our main concerns. To protect it, we use, whenever possible, the protective measures currently available, such as encryption.
We limit access to your personal data. Only authorized employees may use your personal data restricted to the purposes described in this Policy.
The information collected will be stored in our databases, which are located on our own servers or those of third parties contracted by us, located in Brazil or abroad. If storage occurs in another territory, we will guarantee compliance with the necessary security measures to carry out the international transfer of data.
Unfortunately, no system is considered completely secure. Therefore, we also suggest that you take the necessary precautions, such as choosing a strong password that is exclusive to our environments. Do not share your password with anyone and limit third-party access to your browser.
HOW YOU CAN MANAGE AND MONITOR YOUR DATA.
We are aware of and respect all the rights of the holders of the personal data we collect, which can be exercised as follows:
Data Access: You can request, through our customer service channels, a list of your personal data stored in our systems and databases;
Data Correction: You can, at any time, adjust your personal data if it is incomplete, incorrect, or outdated, using the tools available on our platforms. You can also request this adjustment from the Student Service Center, Academic Secretariat, or relevant Corporate Areas, when dealing with employees or third parties.
Objection: You can object to certain processing operations involving your data or restrict its use for specific purposes, as well as request a review of automated decisions.
Data Deletion: You can, at any time, request the total or partial deletion of your personal data by canceling your enrollment or other registrations and enrollments you have made. However, we emphasize that, even after a deletion request, ICTMG may retain some of your personal data in anonymized format or for the following purposes: (a) judicial, administrative and arbitration proceedings (for the necessary period), (b) compliance with legal and/or regulatory obligations, or (c) regular exercise of rights, such as enforcing ICTMG's rights based on the service agreement.
You may also send requests or complaints regarding the processing of your personal data to the National Data Protection Authority.
HOW WE COMMUNICATE WITH YOU.
We contact you and/or your legal guardian directly through ICTMG's official communication channels, such as the school portal, applications, social media, or those provided by you, such as email, address, telephone, SMS, WhatsApp, etc.).
UPDATES TO THIS POLICY.
We are always looking to improve our services and policies, and therefore this Privacy Policy may be updated. Therefore, before accessing our platform or using our services, please consult our Policy on our Institution's websites.
Access to our services and channels after the publication of such changes implies that you agree to be bound by the new version of the Policy.
YOUR PRIVACY.
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device, or be used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Click on the category headings below to learn more. However, you should be aware that blocking some types of cookies may affect your experience on the site and the services we can offer.
HOW YOU CAN CONTACT US.
If you have any questions or concerns about our Privacy Policy or the processing operations involving your personal data, or if you are aware or suspect that your data has been misused, please contact us preferably by email: contato@ictmg.com.br.